Service Support

ZYROS Watch needs to be taken care regularly in order to work in good condition. We cannot indicate the intervals for such work, which depends on the model, climate and the care taken by the watch’s owner, as a general rule a 1 year limited warranty from the date of your purchase is extended. We recommend you to follow the steps below to preserve the condition of your watch as long as possible:

Maintenance Guideline

Swim: Rinse your watch after you swim.
Impact: Avoid drop or impact to your watch.
Magnetic Fields: Keep your watch away from magnetic devices.
Temperatures: Avoid your watch from extreme temperatures (50o ~ 100o Celsius) and (0o ~ -10o Celsius).

Service Intervals

  1. Avoid contact with water over 3 ATM.
  2. Keep away your watch contact with water and dampness to prevent deformation and color fading of the plating.
  3. Keep rinse your watch to avoid stained greasy substance & cosmetics and avoid expose long time under the sun to prevent any erosion.

Warranty & Repair

Your ZYROS Watch is guaranteed subject to repair against the defects in material and workmanship for ONE year from the date of purchase.

The Following are not covered under by ZYROS Watch guarantee:

  • All damages resulting from improper usage, accidents and normal wear & tear.
  • Watch dial, strap, battery, glass and attachments.
  • Loss of Water-Resistant function, caused due to contact with water over 3 ATM.
  • If you fail to produce guarantee card then repair charges will be applied.


Quality Control

ZYROS Watches get its quality check done internally at factory premises and ensure Zero Defect thorough passing at different quality tests.

The inspections are performed on each batch of production based on the system used in the watch market in 2 phases.

  1. On exiting from the assembly lines; checking of all the watch functions, 3 ATM water resistance and aesthetic appearance (scratches, scrapes etc.).
  2. The inspection is performed on each batch before it is sent to logistics to ensure the watch reach its destination intact and in original condition.